Stop 1 · In six months
Where we need to be
Top four customers down to 60% of billing, from 68. One account billing outside powertrain. Import-export registration in hand.
What we do about it
Win the second part at two customers who already buy one. Answer the Stuttgart enquiry with a sample or a quote — not with a PPAP nobody asked for.
Anil Mehta · Company
Stop 3 · In two years
Where we need to be
Export is 8% of revenue. Top four at 50%. Two parts per customer on average, up from 1.4.
What we do about it
A second export customer, and somebody whose job export actually is — Prakash cannot run it beside purchase for ever.
Nobody yet — set when that quarter is planned
Stop 4 · In three years
Where we need to be
A fifth of revenue exported. Top four at 40%. Four industries on the customer list, not one.
What we do about it
By here the concentration risk is structural, not a worry: losing the largest customer costs a bad quarter, not the company.
Nobody yet — set when that quarter is planned