The work
A key action is what you are doing about a number. Finishing it does not move the score — the number does, and that distinction is the whole reason key actions are kept separate from key results.
Under: The company stops lending its customers money it has already spent.
It serves Collection cycle: 74 days down to 55 — measured in days, from 74 to 55. Finishing this does not move that number.
Cancel
It appears under the key result on your goal, with its owner and its date.