Signals and escalations

demowho and where

Not a feature. Sign-in decides both of these; until then, this does.

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RahulNikhilSnehaAnjali
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Customer success

Signals and escalations

4 accounts · 2 at risk · 2 escalations open · NPS 0 from 3

Updated 2026-08-31
Same screen, other company —Mehta AutoSahyadri Systems

Escalations, open

2
  • Vaayu Retail Pvt Ltd31 Aug · to Anjali

    Acceptance note 29 days outstanding; ₹10,50,000 blocked; new COO unmet. Needs the MD call the playbook asked for on day 3.

    open
  • Northwind Logistics Inc.26 Aug · to Anjali

    Second slip, ours. Renewal conversation is happening in the wrong room.

    open

Signals, newest first

  • acceptanceVaayu Retail Pvt LtdAcceptance note 29 days outstanding. Nobody has chased it.31 Aug
  • usageProduct · beta distributors (7)Two beta distributors inactive for 14 days.30 Aug
  • expansionNorthwind Logistics Inc.Referral to a Texas distributor: same integration, USD engagement.27 Aug
  • deliveryNorthwind Logistics Inc.Phase two moved to 5 October — the second slip, and this one is ours (Kartik was on Vaayu).26 Aug
  • renewalBluepeak Health LtdRenewal proposal sent, same terms. Awaiting signature.20 Aug
  • relationshipVaayu Retail Pvt LtdExecutive sponsor left. New COO, no meeting yet.14 Jul