Who gets a new thing
4Round-robin, one person, or the least loaded. Anybody on approved leave or over their cap is skipped, and the skip is said. The last person served is on the record, so who is next is derivable before it happens — and a person may always take something over; the rule’s choice stays on the record beside theirs.
- New enquiry from a marketplaceround-robinwhen an enquiry arrives via IndiaMART or the website · set by Deepak
Pool: Priya (3 open) · Ajay (0 open) · Sneha (0 open) · Vikram (0 open) · cap 6 open · last served Priya · Looks one day ahead: a new enquiry needs a reply within the day, and a handover tomorrow is worse than a skip today.
Next: Sneha — round-robin, after Priya; skipped Ajay (on approved leave from tomorrow)
- Anything from a Tier-1 or OEM accountone personwhen the enquirer is a current Tier-1 buyer · set by Deepak
Pool: Ajay (0 open) · fallback Deepak · last served Ajay
Next: Deepak — fallback — the fixed person is away; skipped Ajay (on approved leave from tomorrow)
- A laptop, a phone, or accessleast loadedwhen a ticket is opened in an IT category · set by Meera
Pool: Rahul (1 open) · Bhavesh (0 open) · last served Rahul
Next: Bhavesh — least loaded — Bhavesh 0 open, Rahul 1 open
- A machine or a pressone personwhen a ticket is opened in the maintenance category · set by Vinod
Pool: Dilip (1 open) · fallback Vinod · last served Dilip
Next: Dilip — fixed