The work
A key action is what you are doing about a number. Finishing it does not move the score — the number does, and that distinction is the whole reason key actions are kept separate from key results.
Under: The floor stops routing every decision through me
It serves People reporting to me directly: 11 → 5 — measured in people, from 11 to 5. Finishing this does not move that number.
Cancel
It appears under the key result on your goal, with its owner and its date.