The work
A key action is what you are doing about a number. Finishing it does not move the score — the number does, and that distinction is the whole reason key actions are kept separate from key results.
Under: Put the two shift supervisors on the chart with the four people who already work to them, and confirm the rest of the eleven before this quarter's goals reach people.
It serves People whose listed manager is not the one they work to: 7 down to 0 — measured in people, from 7 to 0. Finishing this does not move that number.
Cancel
It appears under the key result on your goal, with its owner and its date.