The work
A key action is what you are doing about a number. Finishing it does not move the score — the number does, and that distinction is the whole reason key actions are kept separate from key results.
Under: Nothing waits for an invoice because dispatch has not been written up.
It serves Days from dispatch to invoice: 3.4 → 0.5 — measured in days, from 3.4 to 0.5. Finishing this does not move that number.
Cancel
It appears under the key result on your goal, with its owner and its date.