The work
A key action is what you are doing about a number. Finishing it does not move the score — the number does, and that distinction is the whole reason key actions are kept separate from key results.
Under: One place every enquiry lands, and one person who owns it that day
It serves Every enquiry Corto can see reaches the register, from the day it is live — measured in % of enquiries Corto can see, from 0 to 100. Finishing this does not move that number.
Cancel
It appears under the key result on your goal, with its owner and its date.