KPI board

Earn the second part, not just the first order

• Top four customers' share of billing68% · at or below 60% not yetTally billing by party, last night — from a filed or system record
• Parts supplied per customer1.4 parts · at or above 2 not yetTally item-wise billing — from a filed or system record
• Customers billing this quarter11 customers · at or above 16 not yetTally — from a filed or system record

The date we give is the date it ships

• Dispatched on the promised date71% · at or above 90% not yetThe dispatch tracker against the order's promised date — the company's own figure, not a record
• Customer rejections1840 ppm · at or below 900 ppm not yetCustomer NCRs and the quality register — from a filed or system record
• Customer complaints a month4 complaints · at or below 1 not yetThe service desk, customer categories — from a filed or system record

Cash comes home before it is spent

• Collection cycle74 days · at or below 55 days not yetTally receivables against billing — from a filed or system record
• Money open past sixty days4200000 INR · at or below ₹20,00,000 not yetTally ageing — from a filed or system record
• Cash conversion cycle96 days · at or below 70 days not yetInventory + receivable − payable days, from Tally — from a filed or system record

Sell where the rupee is worth more

• Revenue from outside powertrain0% · at or above 15% not yetTally, item to segment mapping — the company's own figure, not a record
• Export revenue this year0 INR · above zero, then growing healthyTally export sales ledger — from a filed or system record