What I expect of Quality
"If it is a Mehta part there is no tension" — that sentence is your department. Zero rejections that reach a customer. A buyer from abroad can walk our line and audit us without being asked to come back next month. The four reports that live on laptops are in one place I can open.
Confirmed 22 Aug, 2:28 pm
What I am counting on
That export is a quality decision before it is a sales decision.
What Shubhangi said back
Countered · 24 Aug, 4:45 am
“An export-ready audit is eighteen months of work, not a year — IATF-level documentation does not exist here yet. I can give you the rejection number in ninety days and the audit file in six months. Full readiness is FY28.”
You replied · 24 Aug, 8:32 am
“Take the eighteen months. Give me the rejection number first.” — and the card was revised
The goals drafted from this
FY 2026-27 · carried by 1 department
- A buyer abroad can audit this company without being told to come back later.
Shubhangi · Oct 2026 – Mar 2027 · Agreed
Only Quality carries this.
One more goal for Quality is still being written — you see it when Shubhangi hands in the quarter.