The destination this serves · by 2032
By 2032 no single customer's decision can end Mehta Auto — four different industries buy from it, and it sells abroad as well as at home.
The line, all the way up Every hop carries the reason it exists. Where two goals share no number, it says that too rather than drawing a line that is not there.
yours The systems decision is made on what the company can actually read Yours. 13% · Rohit Mehta Company Less of the company depends on any one customer's decision. Rohit carries part of what Anil has to deliver. 13% · Anil Mehta the pillar Earn the second part, not just the first order A buyer who takes two parts from us does not re-source on price alone. Depth per customer is the moat, not the number of logos. the ultimate goal By 2032 no single customer's decision can end Mehta Auto — four different industries buy from it, and it sells abroad as well as at home. This pillar exists to get to one destination of three: nobody can end us with one phone call.
The map 53 Four pillars, and everything that hangs off each. Click any goal to see its line to the top; yours are in green.
Earn the second part, not just the first order
25 goals · 20 people
Top four customers' share of billing 68% Parts supplied per customer 1.4 parts Customers billing this quarter 11 customers Less of the company depends on any one customer's decision. Anil · Company 13% · 1 key action Put the two shift supervisors on the chart with the four people who already work to them, and confirm the rest of the eleven before this quarter's goals reach people. Vinod · Production 0% A shift hands over more than it did last quarter Ganesh · Production 0% B shift stops losing the hour it cannot get back Santosh · Production 0% The floor stops routing every decision through me Vinod · Production 0% One place every enquiry lands, and one person who owns it that day Deepak · Sales 0% · 3 key actions An enquiry is answered while the buyer still cares Neha · Sales 0% A quote leaves the same day it is asked for Rahul · Sales 0% The sales number is the same number wherever it is read Anjali · Sales 40% Bring the top four below two-thirds of billing without losing any of them Deepak · Sales 0% · 2 key actions Win new customers in the west, not just quotes Priya · Sales 58% · 4 key actions The OEM accounts grow without buying the growth Ajay · Sales 21% · 1 key action Aftermarket becomes a business, not a leftover Swapnil · Sales 37% The Tata account stops being one part and becomes a programme Manish · Sales 67% Nashik pays for the time we spend there Sneha · Sales 8% This company has customers who are not in powertrain Vikram · Sales 0% Sales does not need me in the room Deepak · Sales 30% The company can lose any one person without losing what they know. Meera · HR & Admin 0% · 1 key action Somebody who joins is useful in their first week Sarika · HR & Admin 29% Nobody loses a morning to the building Bhavesh · HR & Admin 0% An answer does not have to come from me Meera · HR & Admin 41% A breakdown stops being the reason a customer was told no. Dilip · Maintenance 0% · 1 key action A tool change stops costing the shift Pravin · Production 0% A breakdown does not wait for me to arrive Dilip · Maintenance 0% The systems decision is made on what the company can actually read Rohit · Leadership 13% The date we give is the date it ships
1 goal · 1 person
Dispatched on the promised date 71% Customer rejections 1840 ppm Customer complaints a month 4 complaints I stop being the reason a decision waits Anil · Leadership 0% · 2 key actions Cash comes home before it is spent
24 goals · 19 people
Collection cycle 74 days Money open past sixty days 4200000 Cash conversion cycle 96 days The company stops lending its customers money it has already spent. Anil · Company 23% · 1 key action Clear the oldest money and stop filings waiting on cash Ramesh · Accounts 0% · 4 key actions The oldest money comes in first Sunita · Accounts 61% · 1 key action The month is closed before it becomes a memory Girish · Accounts 41% The books are not only mine Ramesh · Accounts 35% Rebuild the production log so utilisation can be computed Vinod · Production 0% The plan is a promise the line can keep Kiran · Production 0% · 1 key action The line never waits for material Nilesh · Production 0% The machine shop stops sending its problems downstream Amol · Production 0% Collect the four missing reports into the connected drive this week and register the two files nobody named, so the next quarter computes from them instead of around them. Shubhangi · Quality 0% A complaint does not come back a second time Omkar · Quality 38% · 2 key actions Quality does not stop when I am at an audit Shubhangi · Quality 49% Nothing waits for an invoice because dispatch has not been written up. Vinod · Dispatch & Stores 0% · 2 key actions Nothing waits at the gate, and nothing is invoiced late Suresh · Dispatch & Stores 62% · 3 key actions The lorry leaves full Mahesh · Dispatch & Stores 38% The gate never disagrees with the paper Datta · Dispatch & Stores 43% · 1 key action Stock on the shelf is stock on the sheet Jyoti · Dispatch & Stores 20% What the company owes and what it is owed stop pulling in opposite directions. Prakash · Purchase 0% · 2 key actions Bad material is caught at the gate, not at assembly Tejas · Quality 22% The supplier's date stops moving Nikhil · Purchase 0% · 2 key actions An import lands without a demurrage bill Shweta · Purchase 3% A purchase order does not wait on my desk Prakash · Purchase 35% Rebuild the production log so utilisation can be computed Vinod · Production 0% Assembly ships what it promised the day it promised Sachin · Production 0% Sell where the rupee is worth more
3 goals · 3 people
Revenue from outside powertrain 0% Export revenue this year 0 The company sells outside India for the first time. Anil · Company 50% · 2 key actions A buyer abroad can audit this company without being told to come back later. Shubhangi · Quality 0% · 1 key action The audit finds the file before it asks for it Pooja · Quality 50%