Account
Sharma Traders
Health 55 · watch
55
Health watch
Explainable, not a black box: five drivers, each with a weight, each with the fact behind it. The score is the tool's number — shown as the tool's number — and the drivers are why.
- Schedule vs actual offtakeweight 30%60
Orders lumpy; Q3 bracket order at 1,200 against 1,600 last year.
- Payment behaviourweight 20%25
₹3,10,400 open; oldest invoice 71 days; a promise already broken.
- Quality and complaintsweight 20%70
Forty pieces returned in July, hole pitch; credit note issued.
- Relationshipweight 15%65
Priya met them 25 August; revised quote awaiting reply.
- Voice of the customerweight 15%55
No survey answered. Rajesh Sharma's last words on the phone: 'price'.