Account
Meridian Drivetrain Ltd
Health 84 · healthy
84
Health healthy
Explainable, not a black box: five drivers, each with a weight, each with the fact behind it. The score is the tool's number — shown as the tool's number — and the drivers are why.
- Schedule vs actual offtakeweight 30%85
August schedule met in full; September up 4%.
- Payment behaviourweight 20%75
Averages 61 days; nothing disputed.
- Quality and complaintsweight 20%95
No NCR in twelve months.
- Relationshipweight 15%80
Rate-contract renewal meeting held 18 August; their purchase head asked for a 3% price-down.
- Voice of the customerweight 15%80
NPS 8. 'Best on-time record of our bracket suppliers.'