Every part arrives on the promised day, and it is right

“The part nobody worries about”

The strategic pillars that serve it, and the KPIs that must stay healthy under each.

• 2027-03-31 — On-time dispatch at 85%, and measured by the hour rather than by the shift — the number is honest for the first time.
• 2027-09-30 — Customer rejections under 1,200 ppm, from 1,840. Every late dispatch carries a recorded reason.
• 2028-09-30 — On-time at 90%. Rejections under 900 ppm. The IATF surveillance passed with no major finding.
• 2029-09-30 — 95% on-time and under 900 ppm, held for four quarters — the figures a tier-one asks for before it puts you on a new platform.