The work
A key action is what you are doing about a number. Finishing it does not move the score — the number does, and that distinction is the whole reason key actions are kept separate from key results.
Under: A quote leaves the same day it is asked for
It serves Average quote turnaround: 4.2 days → 1 day — measured in days, from 4.2 to 1. Finishing this does not move that number.
Cancel
It appears under the key result on your goal, with its owner and its date.