The work
A key action is what you are doing about a number. Finishing it does not move the score — the number does, and that distinction is the whole reason key actions are kept separate from key results.
Under: A tool change stops costing the shift
It serves Average tool change: 52 → 30 minutes — measured in minutes, from 52 to 30. Finishing this does not move that number.
Cancel
It appears under the key result on your goal, with its owner and its date.