I stop being the reason a decision waits

Key results 3

• Approvals waiting on me longer than two days: 9 → 09 approvals waiting9 → 00%

  How it is known

  Doing the work creates the record

  Measured in

  Corto approvals

  What is being done about it

  • Clear the nine approvals sitting on my name, oldest first

  Finishing it does not move the score.

• Heads who agree a price inside their band without me: 2 → 62 of 6 heads2 → 60%
• Decisions a week that reach me and did not need to: 14 → 414 decisions a week14 → 40%

The line, all the way up

1. this goalI stop being the reason a decision waits0%

   Yours.

2. the pillarThe date we give is the date it ships

   Tier-1 buyers do not change supplier for two per cent. They change for a line stopped by a late delivery. Reliability is what we actually sell.

3. the destinationBy 2032 a Mehta part is the one a buyer never has to think about — it arrives on the day it was promised, and it is right.

   This pillar exists to get to one destination of three: the part nobody worries about.