What the company is short of

demowho and where

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Company

What the company is short of

The plan, read against your org chart and your books

Step 9 of 9

All gaps and the readings

People and capabilitysomething nobody here can doStated

Six people want to learn export documentation and nobody in the company has it

What is missing

Across three departments, six people put export documentation on what they want to learn. The number who already have it is zero.

What it stops

Export paperwork is not a thing you improvise on the first order — a wrong document holds a container, and the buyer's next enquiry goes elsewhere. With nobody holding the skill, the first export order is learned on a live customer.

What would close it

Six people already want it, which is the cheap half of this. Pick two, pay for the course, and let the first order be the second thing they do rather than the first.

What it is worth

Six people want it and none has it. What that costs is a course fee, which is small; what the absence costs is the first order, which is not.

Read from The one-to-one conversations, in totals · DGFT — IEC search

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