Notetaker · 21 min
Sharma Traders — the overdue account
Tuesday, 25 August · 3:30 pm · Sharma Traders
shared with the 2 in the room
Summary
Sharma Traders' accounts man said invoice 482 is held because a credit note for a June short supply was never issued, so the oldest invoice is a dispute rather than a slow payer. Invoice 519 goes out on their payment run of 5 September. Sunita will check the short supply against the dispatch record the same day, and they asked for reminder letters to stop until it is settled.
Corto's summary of what the notetaker heard. Recorded on Sunita's phone, on speaker, with the call announced. 4 of 4 lines heard clearly.
What was discussed
4Invoice 482 held over a June short supply that was never credited
CortoInvoice 519 on their payment run of 5 September
CortoChecking the short supply against the dispatch record
CortoReminder letters paused until the credit note is settled, if Ramesh approves
Corto
Decisions
1What the room settled. It changes no record, and it is the first thing everyone forgets.
- 1Ramesh
Invoice 482 is not a collection problem. It is a credit note we never issued, and it is ours to fix.
Cortoheard at line 1
Action items
1What the notetaker heard is a task only once somebody who was in the room confirms it on the meeting page.
Check the June short supply against the dispatch record and answer Sharma the same day
Cortoheard at line 3Owner: Sunita
Due: No date given
Waiting for Sunita to confirm
Changes to records
3What Corto would update because of this meeting. Nothing is written until it is confirmed on the meeting page.
- To confirm
Invoice 482 · Sharma Traders
overdue 71 days, no reason recorded
disputed — credit note for a June short supply never issued
- To confirm
Promise to pay · Sharma Traders
created: invoice 519, ₹1,30,000, on the payment run of 5 September
- To confirm
Reminder ladder · Sharma Traders
running
paused until the credit note is settled
What we learned
1What the company should not have to learn twice.
- Proposed for Documents
Sharma Traders — why the oldest invoice is old
Invoice 482 has been read as a slow payer for seventy-one days. It is a dispute: a short supply in June was never credited, so their accounts department holds the whole invoice rather than the disputed part. The ageing report cannot see the difference between a dispute and a delay.
Corto
Open questions
1Asked of somebody who was not in the room.
- for Ramesh
Pausing a reminder ladder stops letters going out. Ramesh has to say yes to that, not Corto.
Corto
What was said4 lines · the transcript Corto's lines came from
- 1Their accounts man said invoice 482 is held because a credit note for a short supply in June was never issued.
- 2He said 519 will be released with the next payment run on the fifth.
- 3Sunita said we would check the short supply against the dispatch record and come back the same day.
- 4He asked that the reminder emails stop until the credit note question is settled.