Sharma Traders - the overdue account
Tuesday, 25 August · 3:30 pm · 21 min · Sharma Traders
What the room decided
Changes no record, and is the first thing everyone forgets.
Invoice 482 is not a collection problem. It is a credit note we never issued, and it is ours to fix.
Ramesh · said at line 1
What Corto would change · 4
Nothing is written until you confirm it, one at a time. Every change keeps the transcript as its source.
Invoice 482 · Sharma Traders
overdue 71 days, no reason recorded
disputed — credit note for a June short supply never issued
Promise to pay · Sharma Traders
created: invoice 519, ₹1,30,000, on the payment run of 5 September
Task
created: Check the June short supply against the dispatch record and answer Sharma the same day — Sunita
Reminder ladder · Sharma Traders
running
paused until the credit note is settled
What somebody has to answer
Asked of people who were not in the room. Corto asks before it writes.
Needs a named approval · Ramesh
Pausing a reminder ladder stops letters going out. Ramesh has to say yes to that, not Corto.
If not: The ladder keeps running and the next letter goes on the 29th.
Law 5: nothing leaves the building without a named human approving it.
What the company now knows
Sharma Traders — why the oldest invoice is old
Invoice 482 has been read as a slow payer for seventy-one days. It is a dispute: a short supply in June was never credited, so their accounts department holds the whole invoice rather than the disputed part. The ageing report cannot see the difference between a dispute and a delay.
Worth keeping because: This account is named in the founder's brief. What it is named as has been wrong for ten weeks.